About Automatic Heating
Focus on our strengths
In the recent past, Automatic Heating has strategically realigned its products for the heating and cooling engineering sectors. In terms of sales and marketing, we focus on solutions that consider the synergies between all Automatic Heating products.
Our aim is to combine the company’s unique expertise, market oriented solutions and accompanying services. This results in outstanding advantages for our customers in a competitive environment.
Focus on customer demands
Thanks to the close cooperation with Automatic Heating, our customers receive everything they need to implement efficient solutions worldwide: personal consultancy, qualified design-support and dedicated customer service.
We ensure that our systems create solutions that customers can rely on.
More about Automatic Heating
We believe in creating genuine working relationships, which we strive to maintain through consistently adding value in the form of carefully considered expert advice, technical support, quality products, innovation and flexibility.
We are pleased to extend the following complimentary services to any individual who is in the business of, or has an interest in, creating sustainable, comfortable indoor environments for the Australian community.
- Quotations for project budgeting
- Energy efficiency modelling and payback calculations
- System design and technical advice
- Product selection and specification guidance
- On-site visits for assessments, recommendations and troubleshooting
- In-house technical training presentations
- Product display and showroom demonstrations
Anthony represents the third generation of his family to head up Automatic Heating.
Having gained extensive technical and practical experience in the HVAC&R field, Anthony has an intimate knowledge of client requirements and demands and is acutely aware of the industry’s appetite for innovation.
He has championed the introduction of new technology to the Australian HVAC&R market and in doing so positioned Automatic Heating as Australia’s leading provider of sustainable, water-based heating and cooling solutions.
Anthony is determined to drive Automatic Heating into the 21st century via a management style that is both innovative and consultative, having leveraged the opportunities that training and mentoring has provided.
And he continues to embrace the opportunity to work closely with clients wherever possible.
Away from work, Anthony’s focus is firmly on family and community. He is an active member of the local school board and strong supporter of local charities including the Rapid Relief Team (RRT) and Royal Children’s Hospital.
Terry likes to bring first-hand technical know-how to his sales role – providing a single port of call to his clients and a means to give added value wherever he can.
He enjoys working closely with consulting engineers and mechanical contractors to promote mutual understanding of the demanding needs of the industry.
Terry gets great satisfaction seeing jobs run smoothly and reading client testimonials of greater-than-expected cost savings of 25% or more.
He also wants his clients to know that the buck stops with him when it comes to resolving issues.
Being a part owner in a family business, he’s committed to its success, ensuring that it remains at the forefront of the high efficiency heating systems market – and to uphold the core values of excellence, responsibility, passion and loyalty.
A young family keeps him pretty busy, but he still manages to keep up AFL and soccer to some degree, with attention to personal fitness and health. He’s also committed to community support, especially Rapid Relief Team and Red Cross.
Cameron’s career has been very focused on the heating industry. His experience has served him well to get a ‘global’ view of the business – right from hands-on work in the factory to answering phones in customer service, to getting out on site with the plumbers and gas fitters.
He still finds himself readily stepping in to fix problems on-site with clients, even in his sales role.
Being a part-owner of the business, Cameron is very motivated to encourage performance improvements wherever possible by getting staff to support each other and embrace new ideas while exemplifying company values.
He promotes a customer-centric culture in all his work and dealings with other staff – to produce a tangible ‘proof in the pudding’ for customers to see.
Outside work, Cameron enjoys playing a variety of sports including volleyball, cricket, and AFL. Music is a big interest – especially supporting a band with audio mixing and stage setup for special functions. Charity support and fund-raising for people in times of need is also an important involvement.
Lachlan likes to build friendly long-term collaborative relationships with clients, rather than short-term hard-nosed commercial transactions.
He looks for signs in the client response that the company has exceeded expectations by giving them a great experience. He knows that being well-organised and getting correct information to staff on-site are keys to success, along with offering the best products.
He’s also found that upfront honest communication is important to build trust, giving the client assurance that any issues will be resolved and they won’t be left in the lurch.
Lachlan has progressively developed ‘value-added’ thinking to create complete solutions for clients rather than just selling boxes – a key to the company’s success.
He finds it a continual challenge to get an industry with entrenched mindsets to move with the times and embrace new technology.
Off the job, he likes to relax by listening to music, and keeping up with AFL and cricket. He is also committed to supporting the Rapid Relief Team on occasions of special need.
Business Development / Specification
Business Development / Specification
Steve was inspired to pursue an engineering career by his father who was a ‘scientific engineer’ working on jet engines in the early days of passenger air travel.
He later gravitated to the heating industry where he’s gained a wealth of practical experience over a 34 year career. He is very much down-to-earth and hands-on to get the job done, while happy to help field staff, engineering consultants, and installation contractors.
His adaptable work role has extended to a sales function in bringing new consultants and contractors on board for the company.
Steve likes to take the big picture approach to efficient heating of buildings instead of just focusing on individual elements, so he doesn’t mind dealing with related issues such as water supplies.
Over the years he has learned the importance of consistent relationship and service to clients and partners in order to build trust, credibility, and ongoing business.
Outside work, Steve enjoys spending valuable time with his family and grandchildren. He also likes supporting charity and helping people at times of need.
John knows how paramount customer service is, and wants his clients to feel that he’s gone out of his way to make problems small or vanish if possible.
His meticulous motivation goes right back to childhood experience helping his father install central heating systems.
His philosophy of ‘measure twice, cut once’ takes a bit longer in the short term but avoids a lot of wasted time and cost in the long term from double-handling.
He considers himself a ‘spam filter’ – sifting out the rubbish that nobody wants while retaining the good stuff that adds value. A different challenge is welcome every day, trouble-shooting with careful dissection.
Outside work, John enjoys the strategizing of chess playing, puzzles, and Sudoku. He’s also into travel & sight-seeing, and supporting his sons’ soccer club.
Key Account Manager (HVAC)
Key Account Manager (HVAC)
Rohan has a passion and vision for what can be achieved by getting people working together happily to move things forward. He also likes to help people find and grow their talent niche where they have fun on the job and perform their best.
Rohan likes things to be neatly organised and everything in its place. Being close to clients, he knows the issues they face, the impact of problems and the importance of fixing them.
He’s found good organisation works well in his sales roles and in voluntary community work where he’s overseen fundraising for schools, children’s cancer, plus organising meals for the Rapid Relief Team.
To relax, he enjoys getting his hands into his garden, entertaining family and friends and likes to have a few shots on the tennis court.
True to his German genes, Karel is a born engineer with a voracious curiosity to understand how everything works. This has led to a passion for outside-the-square problem solving and product innovation in heating systems.
He’s developed specialist knowledge of steam, oil, and wood boilers, gas condensing hot water heaters, and hot water heat pumps.
Not content with the status quo, and pained by seeing anything ‘second rate’, he ‘digs deeper’ to find the best possible solutions for clients, with a strong sense of integrity in system quality.
He has a global view of the industry – having worked around the world and dealt with a variety of cultures. And being involved in the whole process from sales consulting to commissioning, he understands the need for good communication and collaboration end-to-end.
Outside work he enjoys social tennis and the skilled disciplines of Multiple Martial Arts, and still can’t get enough of ‘technical’ things.
Tim likes to raise the bar to get better results through negotiation and diplomacy, while keeping good relationships. Landing a good value-for-money deal gives him immense satisfaction, knowing that this is giving the company a competitive advantage.
Integrity and consistency are important to him in doing the right thing for all parties, so nothing comes back to bite. This includes keeping realistic commitments – sage advice to the sales department where he’s been himself!
He also has an innate drive to understand technology, having enjoyed studying physics and ‘working things out’.
Off the job, he likes to support community work such as fund raising for disabled children, health and other charitable organisations.
Digital Marketing Lead
Digital Marketing Lead
Now in our fourth generation, Automatic Heating continues to be synonymous with the strengths that have made us who we are today: first-class engineering, sustained understanding of the underlying technology and a systematic focus on the requirements of customers in the heating and cooling engineering sector.
From its beginnings as a small workshop located in the company’s headquarters in Temple Court, Collins Street, Melbourne, Automatic Heating has today developed to become an innovative national company.
Nowadays we continue to increase our competitiveness particularly with state-of-the-art production methods, systematic product innovations and process-oriented management – opening up the markets of the future with a long-term, solution-oriented approach.
Success over the generations
Founded back in 1926 in the heart of the Melbourne’s central business district, Automatic Heating has outgrown its headquarters and moved four times over four generations, from relatively humble beginnings, operating out of offices in Temple Court to our current facility on Gateway Boulevard in Epping.
We still uphold the most stringent standards that keep us at the heart of the Heating, Ventilation and Air Conditioning industry; standing for quality, reliability, innovation and sustainability.
Automatic Heating continues to evolve and embrace new technologies and systems emerging in the heating industry at a global level. Along with attending international HVAC exhibitions to keep abreast of new developments, Automatic Heating management continue to invest in product research and development to ensure our products and services meet the demands of Australian conditions and the Australian market.
Automatic Heating has been active through the evolution of energy sources from fossil fuels, moving through coal, oil and gas, on to alternative energy sources including solar, geothermal and other renewable energy generation methods.
Throughout the years, iconic sites such as the International Towers Sydney (ITS) in the ambitious Barangaroo development, the Casey Station research base in Antarctica and Australia’s largest shopping centre in Chadstone, Melbourne. Our continually growing experience makes each one more innovative and energy-efficient than the last.
Since the start of the current century, Automatic Heating have warmly welcomed and promoted the introduction of Green Star and National Australian Built Environment Rating System known as NABERS building efficiency ratings and other initiatives such as the Commercial Building Disclosure scheme as they grade and develop increasingly energy-efficient solutions that exemplify best-practice, integrated, sustainable heating and cooling systems.
The innovative minds behind this company have had their finger on the pulse of the country’s heating and cooling needs for so long they have developed an adept understanding of the need for high-efficiency ratings in commercial buildings.